Find a form

Depending on your relationship with us, we offer several easy and convenient ways to find forms.

Forms related to coverage obtained through your advisor:

  • Contact your advisor directly.
  • Contact us at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. ET.

Forms related to coverage obtained online:

  • Sign in to my Sun Life. Don’t have an account? Register now.
  • Contact us at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. ET.

Forms related to coverage obtained through your employer:

Paperless e-claims
Sign in to my Sun Life. Don’t have an account?

Avoid the hassle of paper claim forms by signing up for direct deposit and online claims submissions, if available. Your claims are processed instantly and your money is usually available within 48 hours. Discover the benefits of going online.

Take a few minutes to register now.

Note: For security purposes, we may send you a temporary password by mail, which typically takes 3 to 5 business days for delivery.

Once you’ve registered and received your password, you can sign in to my Sun Life to find forms, and submit and track your claims.

Personalized group claims forms
If you are making a claim for a service you can’t submit online, you can print out a paper form that is pre-populated with your personalized information and contract number.

To access your claim forms, sign in to my Sun Life using your access ID and password and follow these steps:

  1. Under my health and well-being, select “Submit a claim” from the “Take me to…” drop-down menu.
  2. Select “Claim form” from the list.
  3. Select the appropriate PDF claim form and fill out your claim information online, or print and fill it out manually.
  4. Sign the form, attach all original receipts and mail to the address on the form.
Don’t have an account? Register now.

If you have any questions, contact your plan administrator or contact us.

Generic group claims forms*
If your organization does not offer personalized claims forms, you can access the most popular generic group claims forms.

Have you left your employer?
If you’ve left your employer and need to obtain a form to convert your coverage, please contact us at 1-877-893-9893, Monday to Friday, 8 a.m. to 8 p.m. ET.

*Note: Some employers and other organizations offer personalized forms. Use of generic forms by plan members who belong to group plans that use personalized forms is governed by the same terms and conditions set out in the customized form for your plan sponsor. If you are unsure if this applies to you, please sign in to my Sun Life to access your plan’s forms or contact your employer.